Unlock the power of what the IT Assistance Center (ITAC) can do for you

Unlock the power of what the IT Assistance Center (ITAC) can do for you

Post originally published on September 28, 2023. Updated on January 30, 2024. 

Are you looking for help with your tech-related needs? Look no further than the IT Assistance Center (ITAC)! Whether you’re a tech guru or just getting started, this valuable resource is here to support all Bobcats on their academic and professional journeys. In this blog post, we’ll explore some of the ways ITAC can make your life easier.

Here’s what ITAC can do for you!

  1. Software support: Find help with Texas State University-supported software, apps, and navigating the university’s online platforms. The ITAC team provides guidance and assistance to help you make the most of the tools available to you as a Bobcat.
  2. Account assistance: Trouble logging in to your Texas State accounts?  ITAC can assist you with account-related issues, ensuring you have seamless access to your university resources, email, and more. 
  3. Wireless connectivity: Struggling to connect to the TXST Wi-Fi? If you are unable to find what you need in the online articles, contact ITAC or visit the San Marcos or Round Rock Service Centers for help troubleshooting connectivity problems and guidance on optimizing your connection for a smooth online experience. 
  4. Hardware repairs: If your device needs repairs or if you have a question, visit one of ITAC’s Service Centers for a consultation and next steps. 
  5. Friendly support: The most valuable aspect is ITAC’s friendly and patient staff who are dedicated to helping you. No question is too small, and they’re always ready to provide support with a smile. 
  6. Convenient access: With locations on both the San Marcos and Round Rock campuses, it’s easy for Bobcats to access their services when and where they are needed. Help is available in-person, by phone, email, or LiveChat. 
  7. Popular topics: Quickly find self-help topics to help you get started, learn tips and tricks, troubleshoot, and get links to download essential technology. 

As you can see, ITAC is the go-to resource for all your tech-support needs. Whether you’re a tech novice or a seasoned pro, they’re here to help you succeed. Don’t hesitate; unlock the power and reach out to take advantage of the invaluable support your ITAC Service Center offers to all Bobcats.

Rebecca Ormsby is a communications specialist in IT Communications and Outreach.

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2 replies to Unlock the power of what the IT Assistance Center (ITAC) can do for you

  1. I want to express my gratitude for the exceptional support and services provided by the IT Assistance Center at Texas State University. Your commitment to helping students with their tech-related needs, from software support to hardware repairs, is invaluable. The convenience of access, friendly staff, and willingness to assist with any query make ITAC a go-to resource for all Bobcats. Thank you for your dedication to ensuring a seamless and successful academic and professional journey for each student.

    Regards,
    Orsal
    https://researchtech.net

    • Thank you for such kind words! We appreciate you reading this post.

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