Whether you’re attending virtual classes, conducting research, or collaborating on projects, access to technology services is essential. To ensure you are always in the know, we present IT Service Status – a powerful incident and disruption communication dashboard designed to keep you informed about the status of various tech services at Texas State University.
Powered by StatusHub, the IT Service Status dashboard provides an interactive webpage with status information on TXST technology tools and services. Gone are the days of uncertainty when services encounter interruptions. The beauty of this tool lies in its user-friendly interface, making essential information easily accessible to all.
When a service interruption occurs, you don’t need to navigate complex menus to discover what’s happening. The status information is prominently displayed at the top of the page. A simple click on an amber or red-colored dot (with inner shape changes for digital accessibility) reveals detailed updates about the ongoing incident. A yellow dot indicates a partial outage for either unplanned maintenance windows or unplanned outages. The timeline updates include stages like under investigation, identified, in the process of being fixed, or resolved, giving you a clear picture of the situation. A green dot shows that a service is fully functional. In addition to current service statuses, the tool provides full transparency into the history of each service, including average uptime.
TXST Information Technology is committed to keeping the university community informed. As soon as ITAC learns of a planned or unplanned service interruption, ITAC Communications promptly updates the IT Service Status dashboard. Simultaneously, relevant audiences receive email notifications with status updates. This proactive approach ensures that you are always in the loop.
IT Service Status is your go-to resource for staying informed about the status of TXST technology tools and services. Embrace its transparency and take advantage of real-time updates. Visit the IT Service Status dashboard today to stay ahead of the curve!
Angela Smith is a marketing and promotions coordinator for IT Communications and Outreach.
